Support/FAQ

How do I contact support?

To contact support call (888) 756-9898.

Can I track my order?

Yes. Once your order has shipped, you will receive an email confirmation containing the UPS tracking number. Simply click on the link to UPS to view the tracking details of your order.

How do I view my order history?

To view your order history click on the My Account link above.

What is a “non-stock item”?

Non-stock items are items that are available for purchase, but Image Solutions does not carry any stock. These items are processed upon customer request and typically take 10-12 business days for delivery.

How do I know if my order went through?

Once you get to the final checkout screen, click on “Submit Order”. Once your order has been processed, you will immediately see a confirmation number and you will receive an email with the confirmation number.

How do I make a return or exchange?

To make a return or exchange, please see our Return Policy

By clicking "Payroll Deduction" you agree that per corporate directions, you cannot place another order through payroll deduction until your current order is paid off. By ordering, the Crewmember agrees to repay Raising Cane's thru payroll deductions. If the crewmember leaves or is separated before repaying any outstanding uniform purchase, the Crewmember will still be held liable until balances are paid in full. Additional purchases can be made when paying with credit card. Thank you for your cooperation.

By clicking "Payroll Deduction" you agree that per corporate directions, you cannot place another order through payroll deduction until your current order is paid off. By ordering, the Crewmember agrees to repay "The Container Store" thru payroll deductions. If the crewmember leaves or is separated before repaying any outstanding uniform purchase, the Crewmember will still be held liable until balances are paid in full. Additional purchases can be made when paying with credit card. Thank you for your cooperation.

Please indicate above whether your shipping address is a residential or business address.

Your cart contains both inventory and custom items.
Check "Single Shipment" to limit your order to a single shipment which will be delivered in 10-12
business days. Check "Multi Shipments" if you would like to receive your inventory items
as soon as possible. You will be charged for each shipment.

Your cart contains custom items.
Check "Single Shipment" to limit your order to a single shipment which will be delivered when all items are complete. This will be in 10-12 business days. Check "Multiple shipments" if you would like to receive your inventory items as soon as possible.
You will be charged for each shipment.