Store Policy

Image Solutions Customer Return Policy 30 Day

We want to provide you with a great experience and will gladly accept returns on non-custom items you are not completely satisfied with. The return amount would be for the cost of the item and does not include shipping. We will pay the return shipping costs if the return is a result of our error. There are a few important things to keep in mind when making a return:

Returns must be within 30 days of the receipt date.
Items that have been worn or washed will not be accepted for return.
Custom items (made just for you), will not be accepted.

Steps To Return an Order

Step 1. Receive a Return Authorization Number (RA #)

1) Contact Image Solutions Customer Service team at 888.756.9898

a.** Please be prepared with your sales order #.

2) A customer service representative will issue you a return authorization number.

Step 2. Returning the Items

1) You can use the original package your items came in or any plain package to ship your return.

2) Reference your return authorization # on the outside of the package.

3) You will be responsible for shipping the return items to Image Solutions. We recommend using a carrier that will generate a tracking number. Image Solutions will not be responsible for lost packages.

4) Your return will be processed within 4 business days of receipt.

If you have any other order correction needs, please contact Image Solutions Customer Service Team toll free at 888-756-9898 for assistance.

Thank you!

Image Solutions

19571 Magellan Drive

Torrance, CA 90502

By clicking "Payroll Deduction" you agree that per corporate directions, you cannot place another order through payroll deduction until your current order is paid off. By ordering, the Crewmember agrees to repay Raising Cane's thru payroll deductions. If the crewmember leaves or is separated before repaying any outstanding uniform purchase, the Crewmember will still be held liable until balances are paid in full. Additional purchases can be made when paying with credit card. Thank you for your cooperation.

By clicking "Payroll Deduction" you agree that per corporate directions, you cannot place another order through payroll deduction until your current order is paid off. By ordering, the Crewmember agrees to repay "The Container Store" thru payroll deductions. If the crewmember leaves or is separated before repaying any outstanding uniform purchase, the Crewmember will still be held liable until balances are paid in full. Additional purchases can be made when paying with credit card. Thank you for your cooperation.

Please indicate above whether your shipping address is a residential or business address.

Your cart contains both inventory and custom items.
Check "Single Shipment" to limit your order to a single shipment which will be delivered in 10-12
business days. Check "Multi Shipments" if you would like to receive your inventory items
as soon as possible. You will be charged for each shipment.

Your cart contains custom items.
Check "Single Shipment" to limit your order to a single shipment which will be delivered when all items are complete. This will be in 10-12 business days. Check "Multiple shipments" if you would like to receive your inventory items as soon as possible.
You will be charged for each shipment.